The email routing specification involves looking at a subset of the domain’s email recipients for incoming emails with attached invoices. Messages with invoices are segregated and then passed through a content filter to find key descriptors in the message body. Based on a descriptor match or not, emails are then routed to the right recipient.

The workflow will greatly improve the municipal utility’s processing of incoming invoices and has a payback of less than one month, based on labor savings. Plus the accuracy and speed of invoice processing increased.

The solution was made possible by Mailspect’s proprietary Email Stream Management integration technology. ESM uses a number of fixed and flexible processing engines to filter email and attachments for content and then forward the matched email to a designated recipient email address or relational database such as MySQL. Email Stream Management is the technology underlying Match My Email, a cloud service that automatically sorts and syncs email into the right Salesforce.com record(s).

For more information on Email Stream Management which is built into Mailspect Basic and Standard, visit Mailspect’s wiki at:  http://esm.mailspect.com/index.php/Main_Page . Email Stream Management can also be used to implement outbound Data Loss Protection projects.

Use Mailspect’s new contextual email processing tools to manage the flow of information into and out of your organization as part of an overall DLP strategy. Mailspect’s unique ability to track, control, and surveil, at service provider and large enterprise scale give us a unique position in the email market. Our solution for email content filtering is server agnostic and works with any email input. Use Mailspect to quarantine attachments to specific recipients, block the sending of certain email to certain recipients, etc. The possibilities are limitless with Mailspect’s new email content filtering. Combine these abilities with the ability to brand our quarantine interface on a per-domain basis and selectively enable/disable services and Mailspect Defense is the antispam for service providers looking to compete against Google and Postini by adding value with features Google can’t match.

ESM provides contextual email processing never before found in off-the-shelf products. The abilities of ESM can only be rivaled with vast amounts of custom programming that is expensive to maintain and support and often times considerably lags in performance over Mailspect.

After creating a storage model and queries we created a report that emails management a daily summarized report of attachment flow in and out of the organization.

The customer’s return on investment came in two forms:  the attachment stripping didn’t involve any extra steps on the part of end user, it was seamless integrated and automatic, so designers could focus on their work, not making sure that the attachments were properly ‘workflowed’ and by storing a single instance of the attachment, storage space was reduced by more than 80%, delaying hardware purchases and reducing data center energy and cooling costs.