Mailspect offers email support for free with every purchase. Real-time support is provided via SKYPE, GoToMeeting or remote access and includes set-up, training and system configuration. If you have a support, configuration or training issue, get personal and contact Ovidiu Bivolaru, Head of Support and Operations. He will ensure that your issue is resolved.
Free support: Email support is provided for free with every Mailspect software license. Mailspect guarantees that your support issue will be addressed within 24 hours of receipt.
Paid Support: Phone, SKYPE and remote access diagnosis are available during normal business hours with a Real-Time Support contract. Real-Time Support is priced based on the value of your Mailspect software. Real-Time Support includes all aspects of set-up, system configuration, training, use models, and hardware/AWS schemas. If you need help, after hours, on weekends or holidays, it is available for $99 per hour.
Open a Support Ticket / Case
Mailspect Product Documentation
We have begun a new group, firstname.lastname@example.org, we no longer support our mailing list, mpp@messagepartners.